With Discovery Credit Union, you get access to a fair & affordable way of banking. As a not-for-profit, we’re run by our members and with members’ interests at heart.
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How to deposit or withdraw from your account using a Post Office PAYIn / PAYOut voucher:
Request a Voucher
- Contact Us: To deposit or withdraw money, you need to request a PayIn (for deposits) or PayOut (for withdrawals) voucher.
- Simply reach out to us via email info@discoverycu.co.uk or phone 01382 431572, and we will generate the voucher for you.
*Please note that our phone lines are open Monday, Wednesday and Thursday 10:00 to 13:00.
How We Send the Voucher
- Email: We will send the voucher to your registered email address.
Important: We only send vouchers to the email address you have on file.
Using the Voucher at the Post Office
- For Deposits (PAYIn Voucher):
- Take the voucher to any Post Office.
- Present the voucher to the counter staff.
- Hand the exact amount to be paid in to counter staff, must match the voucher value.
- The funds will be deposited into our Bank Identification Number (BIN) Account.
- It may take up to 3 business days for the deposit to reflect in your account.
- The maximum amount for a deposit is up to £500 per voucher.
- For Withdrawals (PAYOut Voucher):
- Take the voucher to any Post Office.
- Present the voucher to the counter staff.
- You will receive the exact amount of cash specified on the voucher.
- The maximum amount for collection is up to £500 per voucher.
Voucher Terms of Use
- A voucher can only be used once.
- A member can request a maximum of 4 vouchers at a time.
- A voucher is valid for 30 days from the date of issue.
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